Who is the RENFORT line for? Are you concerned about gun violence? The RENFORT line is staffed by telephone support and active listening specialists. They will address your concerns and questions about the safety of your loved ones. Listening line The RENFORT line offers a free, confidential telephone support service for Montreal families experiencing concerns related to gun violence. Support groups Online or in-person support groups will be available free of charge. The aim is to break families’ isolation and conceptualize their experience with others in similar situations.